Place of submission of documents/settlement of the case:Citizens Affairs Department Driver Licence Sub-department ul. G. Zapolskiej 4 fax +48 71 777 76 00
Information: phone + 48 71 777 77 77
COM I ul. G. Zapolskiej 4 Room S1, Counters 1, 2, 3 opening hours: 08.00-17.15
COM II pl. Nowy Targ 1-8 Counter 8 opening hours: 08.00-17.15
COM IV al. M. Kromera 44 Counter 11opening hours: 08.00-15.15
The duplicate of the driving licence is issued if the document is lost or destroyed to the extent causing its illegibility or data contained in the document are altered.
The time of waiting is up to 30 days from the submission of the application with a full set of attachments.
- It is possible to receive information about the document produced and ready for receipt in the Office by phone text message (SMS) or by e-mail.
- In order to use this charge-free service, a person applying for a new document is required to state his/her phone number or the e-mail address.
- In addition, it is possible to reserve the queue number in the online queue number reservation system via web page Reservation of visits.
Required applications and documents:
Attention!
The form must be printed: on one A4 page as a whole (on both sides!), without reduction, enlargement or change of proportions, in the normal (not ink-saving) print mode. Because of small margins of the form, printing on some printers (e.g., laser printers) may be impossible.
- colour photograph with dimensions of 35 x 45 mm, taken against a uniform background, with fine focus and reproduction of the natural skin colour, encompassing the image from the top of the head and the top part of the shoulders, so that the face occupies 70-80% of the photograph, showing clearly the eyes, particularly the eyelids, and presenting the person in a frontal position, without headgear and dark eyeglasses, looking straight with open eyes not covered by hair, with the natural facial expression and the closed mouth.
The photograph should be taken not earlier than 6 months before the day of submission of the application
- a person with congenital or acquired eyesight disabilities may enclose to the application a photograph presenting him/her in dark eyeglasses; in such case, a confirmation of disability (if the person is less than 16 years’ old) or a confirmation of the degree of disability (if the person is at least 16 years’ old) because of a congenital or acquired eyesight disability, issued pursuant to the provisions of the Act of 27 August 1997 on professional and social rehabilitation and the employment of disabled person (Journal of Laws 2011.127.721) is also enclosed to the application;
- a person wearing headgear in accordance with the principles of his/her religion may enclose to the application a photograph presenting him/her in headgear, if the image of the face is fully visible – in such case, a certificate of belonging to a religious community registered in the Republic of Poland is enclosed to the application.
- photocopy of the driving licence and the original driving licence for review (does not apply to lost documents), proofs of payment of required fees
- valid personal ID card for review
- medical opinion of a doctor authorised to examine drivers (only if the validity period of the document is changed)
- certificate of psychological fitness from a psychologist entitled to examine drivers in the case of prolongation of the validity of the driving licence (for categories C1, C1+E, C, C+E, D, D+E).
