Types of accepted tickets:
Season tickets encoded on the URBANCARD:
personal tickets for all lines and all regular lines (7-day, 30-day, 60-day, 90-day and semester tickets) and bearer tickets (30-day, 60-day and 90-day tickets)
Season tickets encoded on Electronic Student ID Cards (Elektroniczna Legitymacja Studencka - ELS):
personal tickets for all lines and all regular lines (7-day, 30-day, 60-day, 90-day and semester tickets)
Conventional (paper) tickets:
short-term tickets which have already been validated in a vehicle of the municipal public transport (24-hour, 48-hour, 72-hour and 168-hour tickets)
Tickets on phones:
short-term (24-hour, 48-hour, 72-hour and 168-hour) tickets
- If you wish to travel by train in Wroclaw with a short-term paper ticket, you need to validate it first in an MPK vehicle.
- You may travel within the city limits only and between stations whose names contain "Wroclaw".
- The offer covers travel by 2nd class via passenger trains of Koleje Dolnośląskie and REGIO trains of Przewozy Regionalne.
- Travelling by train without a ticket is subject to an additional fee, in line with the regulations of railway carriers, similarly to MPK.
The Table of Reduced Fares and exemptions from travel fees - to download as a .pdf file
Wroclaw Municipal Office (Urząd Miejski Wrocławia):
phone: +48 71 777 77 77
Passenger Service Centre (Biuro Obsługi Pasażera):
Wroclaw, ul. B. Prusa 75-79
open: Monday - Thursday: 8.00-18.00, Friday: 8.00-16.00
phone: +48 71 321 72 71
Customer Service Centre (Biuro Obsługi Klienta - BOK) URBANCARD
Wroclaw, ul. Grabiszyńska 9 (entrance from pl. Legionów)
open: Monday - Friday: 8.00-18.00
phone: +48 71 341 12 00
phone: +48 703 20 20 20 from 7.00 to 23.00
Koleje Dolnośląskie Customer Service Centre (Biuro Obsługi Klienta)
phone: + 48 76 753 51 22
open every day from 5.30 to 21.00 at the train station in Legnica
Information on the train timetable: